New Arrival FAQ

Which brands can I find in New Arrival?

You'll find brands such as Deux par Deux for snowsuits, snow pants and coats, Nano and Blizz for more snow gear, Mayoral for baby and toddler outfits and dresses, and Hatley for pajamas, tees and sweaters. Kyte Baby, Petit Lem, Joules, Under Armour, Skechers and Geox appear here too.

How can I narrow New Arrival down to my child's age group?

Start with the category page that matches your child. Baby pages cover 0 to 36 months: baby girl clothes and baby boy clothes. For older kids, use girls clothes or the boys clothes page. Then check the size list on each product, since every brand labels sizes its own way.

How do Skechers and Geox kids shoe sizes work?

Skechers uses US sizing, with toddler sizes such as 7 to 10 and youth sizes 11 to 4. Geox lists European sizes with a US equivalent, for example EU 21 (US 5.5) for early walkers and EU 28 (US 10.5) up to EU 35 (US 3.5Y) for juniors. Compare more pairs on each brand page.

Is New Arrival only winter gear, or are there pieces for mild fall and spring days?

There is in-between gear too. Deux par Deux mid-season quilted vests are listed with lightweight insulation in sizes 2 to 14, and its insulated mid-season two-piece sets have a fleece lining. For layering options by season, see boys coats and jackets or the girls coats and jackets page.

Do you have dressy outfits for a newborn's first holidays?

Yes. Mayoral newborn dresses and boys' three-piece formal sets come in sizes 2-4M to 18M, and several of the dresses close with a back zipper for easier changes. Mayoral lists some styles with 100% cotton linings. See Mayoral baby girl clothing and Mayoral baby boy clothing.

Do you ship New Arrival to Canada and the US?

Yes. Every order ships from Canada, usually within 1–3 business days, with an estimated delivery time of 6–10 days within Canada and 8–15 days to the US. Shipping is free on orders of $160 CAD or more in Canada and $160 USD or more in the US; smaller orders ship for a flat $15.95 CAD or $10.95 USD. US shoppers see prices in US dollars, and US orders are subject to customs duties and taxes, which are paid by the customer. See our shipping policy for details.

Can I return New Arrival items?

Yes, within 14 days of receiving your order. Contact us before sending anything back; items must be unworn and unused, with tags and original packaging, and return shipping is paid by the customer. Full details are in our return and refund policy.